Sales Policy (SEO Optimized)
Effective Date: January 3, 2025
At Thriveluis, our goal is to provide top-quality fishing gear to ensure your experience is second to none. The following Sales Policy outlines our guidelines, terms, and conditions for purchasing from our website thriveluis.com.
1. Product Availability
We strive to keep all products in stock; however, certain items may become temporarily unavailable. In such cases, we will notify you via email, and you will have the option to either wait for restocking, select an alternative, or cancel your order for a full refund.
2. Order Confirmation and Processing
Once you place an order on our website, you will receive an email confirming your order details. Orders are typically processed within 1-2 business days, excluding weekends and holidays. In case of delays or issues, you will be contacted immediately for resolution.
3. Pricing and Payment
All prices listed on our website are in USD and may be subject to taxes depending on your location. We accept payments through a variety of secure methods, including credit cards, debit cards, and PayPal. We also ensure all payment data is securely processed using encryption methods to protect your financial details.
4. Sales Tax
Sales tax is automatically calculated during the checkout process based on the shipping address you provide. Tax rates may vary depending on your location, and any changes to sales tax rates will be reflected at checkout.
5. Shipping and Delivery
Shipping fees are calculated at checkout based on the shipping method and your delivery address. Once an order has been processed and shipped, you will receive a tracking number for easy monitoring. For international customers, additional customs duties and taxes may apply based on local regulations.
6. Order Cancellations
Orders can be canceled before they are shipped. Please contact our customer service team at info@thriveluis.com as soon as possible to initiate an order cancellation. Once the order has been shipped, cancellations will not be accepted.
7. Refunds and Returns
In line with our Refund and Returns Policy, we offer refunds or exchanges for eligible products within 30 days of receipt. Refunds will be processed back to the original payment method used during purchase.
8. Promotions and Discounts
Promotions and discount codes can be applied during checkout. These are subject to availability and may have an expiration date or specific terms and conditions. Only one discount can be used per order unless otherwise specified.
9. Limitation of Liability
Thriveluis is not responsible for any damage or loss resulting from the use of our products, beyond what is required by applicable law. We offer product warranties for defects and damage occurring during normal use.